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The Revit Support Team
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The Revit Support Team

Each member of the support team is experienced on Revit, and most are Revit users. Not trainers, product demonstrators or professional product supporters, but users like you. Because of this, they now what you are going through and were you are heading. They understand what it is you want to achieve and they know how to help you get there.

Experience, On-Demand

How do we do it? Well, software dealers use Application Engineers and Trainers to provide customer support during their downtime between training courses and consultations. Here at Revit Support, we contract resources in advance from teams of experienced users within engineering and architectural companies. An added benefit of this approach is that these staff are office-based and not out on the road, which means that we measure a fast response in minutes rather than hours or even days. You have the choice of E-mail, callback or our dedicated local-rate support hotline, for a quick connection to an available professional, and the escalation process ensures that you have the very best assistance from industry-leading specialists in each discipline, there to help when you need it most.

 

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Support Packages from Revit Support offer a new way to gain that assurance with a guaranteed deliverable over the life of the contract. Packages are sold in bundles of hours to suit your requirements.